Terms of Use

Effective date: September 8, 2026

These Terms of Use (“Terms”) govern your access to and use of the Burns Landscaping website (the “Site”), operated by Burns Landscaping of Hanover, Massachusetts (“we,” “us,” or “our”). Please read them carefully. By accessing or using the Site you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Site.

1. Use of the Site

You may use the Site for lawful purposes to learn about our services and to contact us. You agree not to: use the Site in any way that violates applicable law; attempt to gain unauthorized access to any part of the Site or its systems; interfere with the Site’s operation, including by submitting automated or bulk requests through our forms; introduce viruses or other harmful code; or copy, scrape, or reproduce Site content except as permitted below.

2. Estimates, proposals & services

Information on the Site, including descriptions of services, programs, project examples, and any pricing references, is provided for general information only and does not constitute an offer. Submitting a request through the Site does not create a contract. Estimates and proposals are not binding until confirmed in a written agreement signed by Burns Landscaping and the customer, and all landscaping, hardscaping, maintenance, and snow services are subject to the terms of that agreement. Project scope, timelines, materials, and pricing may vary based on site conditions, weather, material availability, permitting, and other factors.

3. Balanced Billing program

The Balanced Billing program described on the Site allows eligible customers to spread the cost of an annual maintenance plan across level monthly payments. Program details, eligibility, included services, payment schedules, and cancellation terms are set out in a separate written program agreement, which controls in the event of any conflict with the Site. Illustrations and plan builders on the Site are examples only and are not a quote.

4. Intellectual property

The Site and all of its content, including text, graphics, logos, photographs, video, design, and the Burns Landscaping name and marks, are owned by Burns Landscaping or its licensors and are protected by copyright, trademark, and other laws. Photographs and video of completed projects are our property and may not be used to advertise or represent the work of any other company. You may view and print pages from the Site for your personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication, requires our prior written permission.

5. Your submissions

When you send us information through the Site, you confirm that it is accurate and that you have the right to share it. If you share photographs of your property or other materials with us in connection with a project, you grant us permission to use them to prepare your estimate and perform the work. We will not publish photographs of your property as part of our portfolio without your permission.

6. Third-party links

The Site may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party site, and a link does not imply our endorsement.

7. Disclaimers

The Site is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that information on the Site is complete, accurate, or current. Nothing in these Terms limits any warranty that is provided in a written service agreement or that cannot be excluded under applicable law.

8. Limitation of liability

To the fullest extent permitted by law, Burns Landscaping and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of or inability to use the Site, even if we have been advised of the possibility of such damages. Our total liability for any claim relating to the Site will not exceed one hundred dollars ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. This section does not apply to liability arising under a written service agreement between you and Burns Landscaping.

9. Indemnification

You agree to indemnify and hold harmless Burns Landscaping and its owners, employees, and agents from any claims, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms or your misuse of the Site.

10. Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law rules. Any dispute relating to the Site that cannot be resolved informally will be brought exclusively in the state or federal courts located in Massachusetts, and you consent to the jurisdiction of those courts. Nothing in this section limits the rights of consumers under Massachusetts law, including the Consumer Protection Act (M.G.L. c. 93A).

11. Changes to these Terms

We may revise these Terms at any time by posting an updated version on this page with a new effective date. Your continued use of the Site after changes are posted means you accept the revised Terms. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

12. Contact

Questions about these Terms may be directed to: